Ecommerce user stories

Web shop application requirements

The two most common techniques to specify web shop application requirements in regards to user usage are use case and user story. The user stories are a less formal yet descriptive enough way to outline these requirements.

Using user stories, we encapsulate the customer and store manager actions viz:
A customer should be able to do the following:
• Browse through static info pages (about us, customer service)
• Reach out to the store owner via a contact form
• Browse the shop categories
• See product details (price, description)
• See the product image with a large view (zoom)
• See items on sale
• See best sellers
• Add the product to the shopping cart
• Create a customer account
• Update customer account info
• Retrieve a lost password
• Check out
• See the total order cost
• Choose among several payment methods
• Choose among several shipment methods
• Get an email notification after an order has been placed
• Check order status
• Cancel an order
• See order history

A store manager should be able to do the following:
• Create a product (with the minimum following attributes: title, price, sku,
url-key, description, qty, category, and image)
• Upload a picture of the product
• Update and delete a product
• Create a category (with the minimum following attributes: title, url-key,
description, and image)
• Upload a picture to a category
• Update and delete a category
• Be notified if a new sales order has been created
• Be notified if a new sales order has been canceled
• See existing sales orders by their statuses
• Update the status of the order
• Disable a customer account
• Delete a customer account

These are the basic user stories for web shop application requirements. Check out the Opencart technology webshop and mobile apps synced with it

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